Terms of service
Website Terms & Conditions
Welcome to the Site 1 Supplies website ("Website"). These Terms & Conditions govern your access to and use of this Website, including any purchases made through it.
By accessing this Website, browsing its content or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please discontinue use of the Website.
1. About Site 1 Supplies
Site 1 Supplies is a Western Australian supplier of landscaping, construction and building materials, offering both collection from our Kenwick showroom and delivery throughout the Perth metropolitan area.
Business Address
37 Victoria Road
Kenwick WA
Phone: 0481 710 633
Email: admin@site1supplies.com
2. Website Use
You agree to use this Website only for lawful purposes.
You must not:
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use the Website in any way that breaches any applicable law;
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interfere with the security or operation of the Website;
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introduce viruses, malware or malicious code;
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attempt to gain unauthorised access to our systems;
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copy or reproduce Website content without our written permission.
Site 1 Supplies reserves the right to suspend or terminate access where misuse is identified.
3. Products
Site 1 Supplies supplies a range of bulk landscaping, construction and building materials. Product availability may change without notice. Because many products are naturally sourced, variations in colour, texture, grading, moisture content, particle size and appearance are normal and do not constitute defects. Product images are provided as a guide only and may differ from the product supplied.
4. Quotes and Pricing
All prices displayed on the Website are in Australian Dollars (AUD). Prices are subject to change without prior notice. Delivery charges are calculated separately during checkout based on the delivery location.
If a pricing error occurs due to a typographical, technical or administrative mistake, Site 1 Supplies reserves the right to cancel or amend the affected order and refund any payment already received.
5. Orders
By placing an order, you confirm that all information provided is accurate and complete. An order confirmation acknowledges receipt of your order but does not constitute acceptance until Site 1 Supplies confirms the order and payment has been processed. We reserve the right to decline or cancel any order where:
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products are unavailable;
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payment cannot be authorised;
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incorrect pricing has occurred;
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incorrect product information has been published;
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delivery cannot be safely completed; or
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fraudulent or suspicious activity is suspected.
6. Payment
Full payment must be received before products are collected or dispatched unless a prior approved trade account or credit arrangement is in place. Accepted payment methods are displayed during checkout.
7. Collection of Orders
Customers collecting products from our Kenwick showroom are responsible for ensuring their vehicle is suitable to safely transport the purchased materials. Site 1 Supplies may refuse to load a vehicle where doing so would be unsafe or exceed legal load limits. Once products have been collected, responsibility for safe transport rests with the customer.
8. Delivery
Delivery is available within nominated service areas throughout metropolitan Perth. Estimated delivery times are provided as a guide only. Delivery schedules may be affected by factors outside our reasonable control, including:
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weather conditions;
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road closures;
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heavy traffic;
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equipment failure;
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supplier delays; or
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high order volumes.
Site 1 Supplies is not liable for delays caused by circumstances beyond our reasonable control.
Customers must provide safe and reasonable access for delivery vehicles. Where site access is restricted or unsafe, our driver may determine an alternative unloading location or postpone delivery.
9. Bulk Materials
Bulk products are measured and supplied by volume unless otherwise stated. Due to natural settling, compaction and moisture variation, delivered quantities may vary slightly after unloading. Customers are responsible for selecting the correct material and quantity for their project.
10. Returns and Refunds
Returns, refunds and exchanges are governed by our:
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Return & Refund Policy
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Shipping Policy
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All Sales Final Policy
Customers should carefully review these policies before placing an order.
11. Website Content
Site 1 Supplies makes every reasonable effort to ensure Website information is accurate. However, we do not warrant that all information, specifications, pricing or product descriptions are complete, current or error-free. Website content may be updated without notice.
12. Intellectual Property
Unless otherwise stated, all content on this Website, including text, graphics, photographs, logos, product descriptions, branding, layout and design, is the property of Site 1 Supplies. No material may be reproduced, copied, published, distributed or commercially used without prior written consent.
13. Third-Party Links
This Website may contain links to external websites for your convenience. Site 1 Supplies does not endorse or accept responsibility for the content, accuracy or privacy practices of third-party websites.
14. Limitation of Liability
To the fullest extent permitted by law, Site 1 Supplies shall not be liable for any indirect, incidental, consequential or economic loss arising from:
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use of this Website;
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delays in delivery;
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product misuse;
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customer ordering errors;
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temporary Website interruptions; or
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events beyond our reasonable control.
Our total liability in relation to any claim is limited to the value of the products purchased, except where otherwise required by law.
15. Australian Consumer Law
Nothing contained in these Terms & Conditions excludes, limits or modifies any rights or remedies available under the Australian Consumer Law.
16. Privacy
Any personal information collected through this Website is handled in accordance with our Privacy Policy and is used only for legitimate business purposes, including processing orders, deliveries and customer enquiries.
17. Changes to These Terms
Site 1 Supplies may amend these Terms & Conditions at any time. Updated Terms become effective immediately upon publication on this Website. Continued use of the Website constitutes acceptance of the revised Terms.
18. Governing Law
These Terms & Conditions are governed by the laws of Western Australia. Any disputes arising from these Terms or the use of this Website shall be subject to the exclusive jurisdiction of the courts of Western Australia.
19. Contact Us
For any questions regarding these Terms & Conditions, please contact us.
Site 1 Supplies
37 Victoria Road
Kenwick WA
Phone: 0481 710 633
Email: admin@site1supplies.com

